Media reports of abuse in adult residential care: implications for staff and practice

Pedley, Yvonne and McDonald, Paul (2019) Media reports of abuse in adult residential care: implications for staff and practice. Working with Older People, 23 (3). pp. 177-184. ISSN 1366-3666

NU0100.pdf - Accepted Version
Available under License Creative Commons Attribution Non-commercial.

Download (484kB) | Preview


There is often a focus on the negative aspects of residential care for older people. In the United Kingdom, there has been increasing media attention on abuse in these and other care settings and this has impacted upon public perceptions and subsequent government policy. Consequently, care staff are ‘tarred with the same brush’, yet narratives of their views have rarely been investigated. This undergraduate, qualitative, single case study aimed to investigate the views of staff and explore the implications for them and their practice. The views of 15 participants in a residential care home were obtained through interviews and a focus group. Although the findings reveal sensitivities to the negative portrayal of care roles, they also reveal positive responses through a willingness to change practice, a strengthening of care values and a reduction in risks. This study will be of interest to those multi-disciplinary residential teams who care for older people as it uncovers a striking sense of guardianship amongst residential care staff, and a willingness to reflect on, and change, practice. The study endorses the value of small practitioner-led research as an illustration of how a residential care team consisting of managers and staff can strengthen its resolve against adverse media coverage and negative public perceptions. This study suggests that this will have positive implications for the health and safety of older people living in residential settings.

Item Type: Article
Additional Information: This is the authors accepted manuscript of Pedley, Y. and McDonald, P. (2019), "Media reports of abuse in adult residential care: implications for staff and practice", Working with Older People, Vol. 23 No. 3, pp. 177-184. The final version can be viewed at
Divisions: Faculty of of Arts, Society and Professional Studies > Department of Health and Behavioural Sciences
Depositing User: Ms Hazel Barham
Date Deposited: 29 Oct 2019 14:16
Last Modified: 29 Oct 2019 14:19

Actions (login required)

Edit Item Edit Item